Corporate Mailing Address

67 Hunt Street
Suite 305
Agawam, MA 01001

Call: (800) 527-7595

Fax: (800) 757-1481

Email: [email protected]

NY Reverse Mortgage Division

67 Hunt Street
Suite 305
Agawam, MA 01001

Call: (800) 527-7595

Fax: (800) 757-1481

Email: [email protected]

Departmental/Division Contact Information

Housing Counseling Division

Call: (800) 757-1788

Fax: (888) 569-6707

Email Housing Counseling Division

Payment Processing Department

Call: (800) 527-7595

Fax: (800) 757-1519

Email Payment Processing Dept.

Credit Counseling Division

Call: (800) 527-7595

Fax: (800) 757-1655

Email Credit Counseling Division

Customer Care Department

Call: (800) 527-7595

Fax: (800) 757-1481

Email Customer Care Department

Student Loan Counseling Division

Call: (888) 661-7190

Fax: (800) 757-0159

Email Student Loan Counseling Division

Corporate Contact Information

Image of Christopher Viale

Corporate Contact

Christopher Viale

President & CEO

Call: (413) 821-6919

Email Christopher

Image of Jennifer Cosentini

Housing Division Contact

Jennifer Cosentini

Housing Director

Call: (888) 764-7490

Email Jennifer

Image of Tara Cross

Customer Care Division Contact

Tara Cross

Customer Care Director

Call: (800) 527-7595, Ext. 5445

Email Tara

Image of Todd Friedhaber

Student Loan Division Contact

Todd Friedhaber

Student Loan Counseling Manager

Call: (800) 527-7595, Ext. 5373

Email Todd

Image of Brett Gagne

Quality Assurance/Marketing Contact

Brett Gagne

Quality Assurance/Web & Marketing Manager

Call: (413) 241-2421

Email Brett

Image of Tim Greenman

Credit Counseling Division Contact

Tim Greenman

Credit Counseling Director

Call: Tel: (413) 241-2347

Email Tim

Image of John Henle

Information Security Contact

John Henle

Chief Information Security Manager

Call: (800) 527-7595, ext. 5120

Email John

Image of Martin Lynch

Compliance & Education Contact

Martin Lynch

Education Director/Compliance Mgr.

Call: (413) 241-2401

Email Martin

Image of Gordon Oliver

Business Development Contact

Gordon Oliver

Director of Business Development

Call: (413) 241-2360

Email Gordon

Image of Brian Vosburgh

Creditor Relations Contact

Brian Vosburgh

Creditor Services Manager

Call: (800) 214-4770, ext. 5108

Email Brian

Image of Gary Washington

Bankruptcy Counseling Contact

Gary Washington

Bankruptcy Counseling Director

Call: (800) 527-7595, Ext. 5326

Email Gary

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