Corporate Mailing Address

67 Hunt Street
Suite 305
Agawam, MA 01001

Call: (800) 527-7595

Fax: (800) 757-1481

Email: [email protected]

NY Reverse Mortgage Division

67 Hunt Street
Suite 305
Agawam, MA 01001

Call: (800) 527-7595

Fax: (800) 757-1481

Email: [email protected]

Departmental/Division Contact Information

Housing Counseling Division

Call: (800) 757-1788

Fax: (888) 569-6707

Email Housing Counseling Division

Payment Processing Department

Call: (800) 527-7595

Fax: (800) 757-1519

Email Payment Processing Dept.

Credit Counseling Division

Call: (800) 527-7595

Fax: (800) 757-1655

Email Credit Counseling Division

Customer Care Department

Call: (800) 527-7595

Fax: (800) 757-1481

Email Customer Care Department

Student Loan Counseling Division

Call: (888) 661-7190

Fax: (800) 757-0159

Email Student Loan Counseling Division

Corporate Contact Information

Image of Christopher Viale

Corporate Contact

Christopher Viale

President & CEO

Call: (413) 821-6919

Email Christopher

Image of Jennifer Cosentini

Housing Division Contact

Jennifer Cosentini

Housing Director

Call: (888) 764-7490

Email Jennifer

Image of Tara Cross

Customer Care Division Contact

Tara Cross

Customer Care Director

Call: (800) 527-7595, Ext. 5445

Email Tara

Image of Todd Friedhaber

Student Loan Division Contact

Todd Friedhaber

Student Loan Counseling Manager

Call: (800) 527-7595, Ext. 5373

Email Todd

Image of Brett Gagne

Quality Assurance/Marketing Contact

Brett Gagne

Quality Assurance/Web & Marketing Manager

Call: (413) 241-2421

Email Brett

Image of Tim Greenman

Credit Counseling Division Contact

Tim Greenman

Credit Counseling Director

Call: Tel: (413) 241-2347

Email Tim

Image of John Henle

Information Security Contact

John Henle

Chief Information Security Manager

Call: (800) 527-7595, ext. 5120

Email John

Image of Martin Lynch

Compliance & Education Contact

Martin Lynch

Education Director/Compliance Mgr.

Call: (413) 241-2401

Email Martin

Image of Gordon Oliver

Business Development Contact

Gordon Oliver

Director of Business Development

Call: (413) 241-2360

Email Gordon

Image of Brian Vosburgh

Creditor Relations Contact

Brian Vosburgh

Creditor Services Manager

Call: (800) 214-4770, ext. 5108

Email Brian

Image of Gary Washington

Bankruptcy Counseling Contact

Gary Washington

Bankruptcy Counseling Director

Call: (800) 527-7595, Ext. 5326

Email Gary


Send us a message.

One of our representatives will review your message and respond as soon as possible.

By checking this box you agree to receive communications from Cambridge for counseling services, including automated text messages (if you’ve provided your cell phone number). Message frequency may vary, and message & data rates may apply. Reply STOP to opt out. You also agree to our privacy policy and our terms and conditions.