Begin a rewarding career as a member of the Cambridge Family!

We use the term "Cambridge Family" quite a bit at Cambridge Credit Counseling. And there's a very good reason for that! Cambridge was established in 1997 as a nonprofit credit counseling agency. Over 25 years later, you'll still see many of the same faces still employed today! In fact, over 42% of our staff has been a part of the Cambridge Family for over 20 years!

There are many reasons why our staff remains committed to our company. In addition to the competitive salary and comprehensive benefits package, our employees get to be a part of helping individuals and families eliminate the burden of debt and live more financially secure and rewarding lives.

So if you're looking for a new, rewarding career providing life-changing assistance to people all over the country, look no further! Enjoy flexible schedules, generous benefits, and an amazing work atmosphere here at Cambridge Credit Counseling.

Employee Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Paid training
• Vision insurance
• Flexible schedules

General Employment Requirements

Equal Opportunity Employer

Cambridge Credit Counseling Corp. is committed to equal opportunity for all employees and applicants for employment, without regard to race, color, creed, religion, sex, sexual orientation, transgender status, national origin, ancestry, age, genetic information, disability, veteran or military status, status as a Vietnam era or special disabled veteran, or any other legally protected classification, in accordance with applicable federal, state, and local law. This policy applies to all personnel actions, including, but not limited to, recruiting, hiring, placement, compensation, benefits promotion, opportunities for training, discipline, termination, transfer, leaves of absence, compensation, and training. No preference is given to the hiring of relatives or friends of current employees, but referrals are welcome.

Requirements

• Must be 18 years old at the time of hire with a high school diploma or GED.
• Must be able to pass a criminal background check.
• Must be a United States citizen, permanent resident, or citizen of another U.S. Territory.
• Must provide recent employment history.
• Must be able to pass an independent credit counselor certification course (full training provided – no cost to applicant)
• Must possess basic computer and phone skills, including Microsoft applications such as Word, Excel, and Outlook.
• Must be able to work in a fast-paced environment and be able to speak to a high-volume of consumers while maintaining a professional and friendly demeanor.

Available Positions

Credit Counselor

Our credit counseling division is comprised of certified counselors who speak with consumers across the country and provide them with educational resources and options to help them eliminate credit card debt and better manage their finances. We are looking to expand this division and are currently seeking career-oriented individuals to join our team.

Qualified applicants will be fully trained and must be able to pass an independent credit counselor certification course. This is a full-time position with an hourly rate starting at $15/hour while training. Once the certification course is passed, the hourly rate will increase to $17/hour.

To be considered for this position, you must have basic computer and phone skills, be able to work in a fast-paced environment and be able to speak to a high-volume of consumers while maintaining a professional and friendly demeanor. Experience with Microsoft applications such as Word, Excel, and Outlook is a plus. Cambridge offers competitive benefits, including medical/dental/vision insurance, 401(k), paid vacation, sick time, life insurance and more!

Our nonprofit debt solutions are simple, safe and effective. Your job as a counselor is to explain the benefits of our services and guide them through the process. So, if you're interested in helping consumers improve their financial lives, you may be a perfect fit to join the Cambridge team!

How to Apply

If you're interested in applying for one of our positions, we accept resumes and cover letters via email only at [email protected]. Once our recruitment team reviews your application, and we determine that you meet our general qualification standards, we will reach out to you to schedule an interview.

Please be sure to include your email and phone number in the email or include it on your resume or cover letter. If you have any questions, please contact our Human Resources Department at (413) 333-9837.

EMAIL YOUR RESUME